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  • Terry Moving & Storage Editors

Our Takeaways From Supermove’s ‘The Moving Experience Report 2024-2025’

moving and storage in laguna beach

Moving to a new home can be both exhilarating and stressful, and understanding the latest trends can make all the difference in ensuring a smooth transition. We are excited to share insights from Supermove’s The Moving Experience Report 2024-2025.


The survey revealed that Americans value convenience and peace of mind when selecting a moving company. Over 50% of respondents considered essential services such as packing, loading and unloading, and storage as non-negotiable add-ons when choosing a moving partner. This underscores the importance of offering comprehensive, end-to-end services to customers.


Here are some interesting findings we wanted to share:


Personalized Moves: The report reveals a growing demand for experiences tailored to individual needs and preferences. Today's movers seek flexibility and customization in their relocation, from packing options to delivery schedules.


We at Terry Movers & Storage understand that no two moves are alike, and that’s why we embrace flexibility and offer customizable moving packages to cater to diverse customer requirements. We provide options like DIY packing, full-service moving, or a hybrid approach to meet varying needs.


Customer Support: Exceptional customer service remains a cornerstone of a positive moving experience. Prompt communication, knowledgeable staff, and proactive problem-solving are crucial for building trust and loyalty.


We prioritize customer support by providing responsive communication channels, well-trained staff, and proactive assistance throughout the moving journey. We anticipate and address potential issues promptly to enhance customer satisfaction.


Comprehensive Storage Solutions: Besides our moving services, we offer secure and convenient storage options for short-term or long-term needs. Our state-of-the-art facilities have climate control, 24/7 surveillance, and fire protection systems to keep your belongings safe and secure. Whether you need to store furniture during a home renovation or keep seasonal items out of the way, our storage solutions have you covered.


Reputation: Reputation also influences Americans' decisions when hiring a moving company. 70% of respondents said that reputation (we have back-to-back-to-back 5-star Yelp reviews) and the convenience of multiple services were also significant considerations for customers.


Terry Moving & Storage is your one-stop shop for all your moving and storage needs. Our personalized services, cutting-edge technology, exceptional customer support, stringent safety measures, and comprehensive storage solutions ensure that your relocation journey is smooth, efficient, and stress-free. Choose Terry Moving & Storage and experience the difference firsthand.


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