Bait-and-Switch, Broken Promises & Moving Brokers in California

If you're planning a move, here's a warning you can't afford to ignore: Beware of moving brokers in California and across the country.

They might lure you in with a lowball quote, take your deposit, and then disappear—or worse, pass your job off to an unvetted moving company that shows up late, charges double, or never shows up at all. Sound extreme? Unfortunately, it’s happening every day, and we at Terry Moving & Storage have seen it firsthand.

“We’ve rescued so many customers who were left stranded—literally—after brokers took their money and ran,” says owner Mark Terry.

The Moving Scam, Explained

It’s a classic bait-and-switch. Brokers aren’t actual movers—they’re just middlemen who collect your deposit and then contract your move out to whoever is available (and cheapest). The contract? Hidden in fine print: after a few days, that deposit is gone for good—even if no truck ever shows up.

National news outlets have spotlighted this growing issue, especially during the pandemic-era moving boom. Some of the worst offenders operate out of states like Florida, constantly cycling through new business names to outrun bad reviews. One scam shuts down, a new one pops up, and they’re off and running again—with your money.

True Story:

"We lost over $6,000 to a broker who vanished on our moving day. Terry Moving & Storage stepped in and saved us. They were honest, professional, and truly a blessing,” said Sarah R., a recent customer.

Protect Yourself From Moving Brokers in California

• Don’t just read reviews—check the USDOT number on the FMCSA website. That’s the only way to verify if you’re working with a legit, licensed mover.

• Ask the big question: Are you talking to a mover or a broker?

• Avoid deals that sound too good to be true. That low quote could come with a high price tag later.

  
  

Why Terry Moving & Storage is Different

Terry Moving & Storage isn’t just another name online—we’re a trusted, family-owned moving company that handles your move from start to finish. No bait-and-switch. No hidden fees. Just licensed professionals, honest pricing, and service you can count on.

Need secure storage, too? We’ve got you covered. Our climate-controlled warehouse offers monthly pest control, concierge-style access, and professional wrapping and padding to keep your belongings safe for the long haul.

Bottom line: Don’t let a broker hijack your move.

 Call Terry Moving & Storage—the company that actually shows up.

1+ (949) 587-9490